Frequently Asked Questions (FAQ)

  • Go to Manage Photo.

  • Select your album.

  • Upload your photo via Add Photo or Take a Picture.

  • Wait for the administrators to review your photo.

All images uploaded on TrulyLadyboy will have to undergo a series of validity checks. The process is required to ensure authenticity and quality. It's one of the many ways we guarantee that the platform is free from scammers and frauds. After verifying your photo, it will immediately show up on your profile.

Only members with a premium membership can use this feature. To upgrade your account, please refer to the next section of this guide.

  • Go to your messages.

  • On a conversation window, click/tap the image icon.

  • Select the photo you want to send from your albums.

  • Click/tap Go Premium on the main menu.

  • Select your subscription plan and your preferred mode of payment.

TrulyLadyboy accepts payments through Credit Card (Mastercard and Visa) and Paypal.

As of the moment, the only way you can cancel your subscription is with the assistance of a customer service representative.

  • Go to Contact Us.

  • Select your preferred mode of communication. A representative will then take care of your concern(s) in a few minutes.

As of the moment, the only way you can issue a refund is with the assistance of a customer service representative.

  • Go to Contact Us.

  • Select your preferred mode of communication. A representative will then take care of your concern(s) in a few minutes.

  • Go to Account Settings.

  • On Change Emails, enter your new email address and save your changes.

  • Click/tap Forgot Password on the login page.

  • Enter your TrulyLadyboy email address.

  • On your email, click on the link provided to change your password and redeem your account.

  • Go to Account Settings.

  • Select Deactivate Account under Manage Account.

  • All information and past activities on your old TrulyLadyboy account will be reinstated once you login with your old email and password.

  • If you have opted for account removal in the past, your old data and account is already permanently removed. You will have to create a new account to access TrulyLadyboy.

  • On a member’s profile, click/tap Report User on more options.

  • State your reason along with a message or image file.

  • Then submit the report.

  • On a member’s profile, click/tap Block User on more options.

  • Then confirm the action.